Skip to content
DispatchMe
PricingAbout
Log inStart free
DispatchMe

Product

  • Product overviewHow bookings, dispatch and the apps fit together
  • DispatchWho to send, and why, in plain words
  • Driver appAccept or pass with a clock, then drive
  • Passenger appBook, see the fare and track the car
  • Online bookingA booking page and a widget for your site
  • Account customersCredit limits, cost centres, monthly invoices
  • Driver settlementsCommission or rent, balances, the weekly run
  • Partner overflowPass jobs to, or take them from, other offices
  • Driver complianceDocuments read and checked before work
  • Booking from messagesPaste a WhatsApp or email, get a draft booking
  • Caller IDWho's ringing, and their usual journey

Who it's for

  • Small fleetsFive to thirty cars, set up tonight
  • School and council contractsRepeat runs, arrive-by times, records
  • Airport transfersSeats, bags and pickups at the terminal
  • Several officesDrivers and jobs across offices

Resources

  • GuidesRunning a UK private hire office
  • Switching to DispatchMeBring your drivers, cars and customers across
  • IntegrationsMaps, messaging, flights and your website
  • SupportHelp for offices, drivers and passengers
  • Security and dataWhere your data lives and who can see it
  • Get the appsAndroid apps for drivers, passengers and offices
  • Pricing
  • About
Log inStart free
  1. Home
  2. Guides
Guides

Guides for people who run cab offices.

Plain-English guides to the parts of running a UK taxi or private hire office that aren't about software: licensing, records, contracts and buying decisions. Each one is dated and links to the official sources. They are general information, not legal advice.

All guides

  • LicensingPrivate hire operator licences in EnglandWho issues the licence (TfL or your council), the fit and proper test, the booking records and staff register you must keep, and what's changing.Read the guide
  • BuyingHow to choose taxi dispatch softwareA buyer's checklist: what to test, how suppliers price, questions for a demo, warning signs, and how to run a fair trial.Read the guide
  • ContractsSchool transport contracts: a guide for cab officesWho qualifies for free school transport, how councils buy it, the DBS checks drivers and assistants need, and the records to keep.Read the guide

Reference

The glossary explains the trade's words, from PHV and plate to settlement and rent. Moving from another system? The switching guide covers what to export and how the import works. For help with DispatchMe itself, see the help centre.

See the software side for yourself.

The live demo is a made-up London fleet, running now. Or start free with your own office.

Start freeTry the live demo
DispatchMe

Taxi and private hire dispatch software for UK cab offices. Bookings, dispatch, drivers and passengers in one system.

support@dispatchme.co.uk

Get the Android apps

Product

  • Product overview
  • Dispatch
  • Driver app
  • Passenger app
  • Online booking
  • Account customers
  • Driver settlements
  • Partner overflow
  • Driver compliance
  • Booking from messages
  • Caller ID

Resources

  • Guides
  • Switching to DispatchMe
  • Integrations
  • Support
  • Security and data
  • Get the apps

Company

  • About
  • Contact
  • Pricing
  • Book a demo

Legal

  • Privacy policy
  • Terms of use
  • Delete your account

© 2026 DispatchMe. Hosted in Nuremberg, Germany.

DispatchMe is a trading name. The operating company is being registered; its name, number and registered office will appear here as soon as registration completes.