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DispatchMe

Product

  • Product overviewHow bookings, dispatch and the apps fit together
  • DispatchWho to send, and why, in plain words
  • Driver appAccept or pass with a clock, then drive
  • Passenger appBook, see the fare and track the car
  • Online bookingA booking page and a widget for your site
  • Account customersCredit limits, cost centres, monthly invoices
  • Driver settlementsCommission or rent, balances, the weekly run
  • Partner overflowPass jobs to, or take them from, other offices
  • Driver complianceDocuments read and checked before work
  • Booking from messagesPaste a WhatsApp or email, get a draft booking
  • Caller IDWho's ringing, and their usual journey

Who it's for

  • Small fleetsFive to thirty cars, set up tonight
  • School and council contractsRepeat runs, arrive-by times, records
  • Airport transfersSeats, bags and pickups at the terminal
  • Several officesDrivers and jobs across offices

Resources

  • GuidesRunning a UK private hire office
  • Switching to DispatchMeBring your drivers, cars and customers across
  • IntegrationsMaps, messaging, flights and your website
  • SupportHelp for offices, drivers and passengers
  • Security and dataWhere your data lives and who can see it
  • Get the appsAndroid apps for drivers, passengers and offices
  • Pricing
  • About
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  1. Home
  2. Small fleets
For small fleets

Dispatch software for a small cab office.

DispatchMe is dispatch software a small private-hire office can set up in an evening. Sign up without a card or a sales call, add your drivers, and take bookings by phone, from your website and from the passenger app on the same board.

It suggests which driver to send and says why, so one person can run the desk. When a job has no driver and the pickup is getting close, it tells you.

Start freeTry the live demo

Tonight

Job at risk

21:40 pickup from Station Road, no driver yet

Send 12 — Dan Hughes

ETA 5 minStandard — exact match

7 Ola Adeyemi

ETA 11 min · Clearing in 6 min

What you get on the first night.

Signing up creates your office with sensible defaults, so the first booking doesn't wait on a setup call.

Vehicles by size, already there

Standard, Comfort, XL, Business, First class, Electric, Access and Minibus. Each says how many passengers and bags it takes.

Two tariffs to start from

A Standard rate and a Night rate from 23:00 to 06:00. Change the figures, or add your own, under Pricing.

The whole office in a browser

The dispatch board, bookings, drivers, accounts and reports, on any office computer. The Office app does the same on a phone.

Built for one person on the desk.

In a small office the person answering the phone is also the dispatcher, and sometimes a driver too. These are the parts that take the weight.

  • Driver suggestions with the reasons in plain words. How dispatch works
  • Offers that move to the next driver on their own when someone passes
  • Auto-dispatch for an hour, four hours, or until you switch it off
  • An alert when a job has no driver and the pickup is 20 minutes away
  • Paste a WhatsApp or email booking and get a draft job. Paste a booking
  • A booking page and website widget that drop jobs on the board. Website booking
  • Driver balances, commission or rent, and cash-out requests. Driver settlements
  • Drivers accept jobs and hand off to their own maps app. Driver app

How to get going.

  1. 1

    Sign up

    Company name, your name, email and a password. You land in the dispatch screen.
  2. 2

    Check your prices

    Look over the Standard and Night tariffs and the vehicle classes, and change what doesn't match how you charge.
  3. 3

    Add your drivers

    One by one, or import a spreadsheet. Moving from another system
  4. 4

    Drivers install the app

    They download the Android Driver app, sign in, upload their documents, and you approve them.
The Android apps download from our website. The iPhone apps are coming to the App Store but aren't there yet.

Questions offices ask

Do I need to talk to anyone to get started?

No. Sign up with your company name, your name, an email and a password. You land in the dispatch screen straight away. No card is taken and there is no sales call.

What is already set up when I sign up?

Eight vehicle classes, from Standard and XL to Minibus and a wheelchair-accessible class, and two tariffs: a Standard rate and a Night rate from 23:00. Change any of it under Pricing.

How do my drivers get the app?

Android drivers download the Driver app from our website. The iPhone apps are coming to the App Store but are not there yet. You approve each driver in the office before they can go online.

What does it cost after the free trial?

The first 60 days are free. After that you pay per driver on your account, each week; the pricing page explains how it works. Offices pay DispatchMe by bank transfer; nothing is taken from a card.

Can I bring my drivers and customers across from a spreadsheet?

Yes. Settings, Import takes CSV or Excel files of drivers, vehicles, passengers and past bookings, matches the columns for you and shows a preview before anything is saved.

Related

  • DispatchRanked suggestions, timed offers and at-risk alerts.
  • Driver appOffers with a countdown, earnings and documents.
  • Website bookingA booking page and a widget for your own site.
  • Paste a bookingFrom a WhatsApp or email message to a draft job.
  • Driver settlementsCommission or rent, balances and cash-outs.
  • Switch to DispatchMeBring drivers, vehicles, customers and bookings across.

Take your first booking tonight.

Sign up and you're in the dispatch screen. Or open the live demo, a made-up London fleet, and see it running first. See pricing for the free trial.

Start freeTry the live demo
DispatchMe

Taxi and private hire dispatch software for UK cab offices. Bookings, dispatch, drivers and passengers in one system.

support@dispatchme.co.uk

Get the Android apps

Product

  • Product overview
  • Dispatch
  • Driver app
  • Passenger app
  • Online booking
  • Account customers
  • Driver settlements
  • Partner overflow
  • Driver compliance
  • Booking from messages
  • Caller ID

Resources

  • Guides
  • Switching to DispatchMe
  • Integrations
  • Support
  • Security and data
  • Get the apps

Company

  • About
  • Contact
  • Pricing
  • Book a demo

Legal

  • Privacy policy
  • Terms of use
  • Delete your account

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DispatchMe is a trading name. The operating company is being registered; its name, number and registered office will appear here as soon as registration completes.