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DispatchMe

Product

  • Product overviewHow bookings, dispatch and the apps fit together
  • DispatchWho to send, and why, in plain words
  • Driver appAccept or pass with a clock, then drive
  • Passenger appBook, see the fare and track the car
  • Online bookingA booking page and a widget for your site
  • Account customersCredit limits, cost centres, monthly invoices
  • Driver settlementsCommission or rent, balances, the weekly run
  • Partner overflowPass jobs to, or take them from, other offices
  • Driver complianceDocuments read and checked before work
  • Booking from messagesPaste a WhatsApp or email, get a draft booking
  • Caller IDWho's ringing, and their usual journey

Who it's for

  • Small fleetsFive to thirty cars, set up tonight
  • School and council contractsRepeat runs, arrive-by times, records
  • Airport transfersSeats, bags and pickups at the terminal
  • Several officesDrivers and jobs across offices

Resources

  • GuidesRunning a UK private hire office
  • Switching to DispatchMeBring your drivers, cars and customers across
  • IntegrationsMaps, messaging, flights and your website
  • SupportHelp for offices, drivers and passengers
  • Security and dataWhere your data lives and who can see it
  • Get the appsAndroid apps for drivers, passengers and offices
  • Pricing
  • About
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  3. Driver settlements
Driver settlements

Commission the way your office already runs it.

DispatchMe keeps a running balance for every driver, built from the jobs they complete. You choose how drivers see the money: fares after your cut, or the full fare with your share charged as rent once a week.

Drivers can ask to cash out early; you approve it. Whatever is left goes in the weekly payout run.

Start freeTry the live demo

Figures are what you keep, after the office's share.

Balance

£412.60

Earned so far

£1,086.40

Available to cash out now

£96.00

A 2.5% fee (£2.40) comes out of this, so you would receive £93.60.

Cash out £93.60 now

Net fares or full fare plus rent?

Pick one per office under Settings. It changes how the driver app shows the money, not how much anyone earns. Your commission rate is set once for the office.

The two ways drivers can see their money
Net after commissionFull fare + weekly rent
The driver seesWhat they keep from each fareThe full fare of each job
Your shareAlready taken off; the rate isn't shownAdded up and shown as rent owed for the week
In the app“These figures are what you keep”“You owe £X for this week”
SuitsOffices that pay drivers outOffices where drivers collect fares and pay the office

Where does a driver's balance come from?

From a ledger that is only ever added to. Each completed job adds a line, and each payout, fee and deduction is a line of its own. The balance is the sum of the lines, so it can always be traced back.

Week and month views

The driver sees fares, tips, waiting charges, deductions, what has been paid out and the net, for the week or the month.

Nothing is overwritten

A correction is a new line, not an edit. The driver and the office are looking at the same history.

Waiting time counted

Waiting charged past the free minutes goes on the fare, so it reaches the driver with the job.

How does early cash-out work?

  1. 1

    The driver asks

    Cash out from the app. They need bank details on file and at least the minimum you set.
  2. 2

    They see the fee first

    Your early cash-out fee, as a percentage, comes out of the amount, and the app shows what they'll receive.
  3. 3

    You approve or reject

    The request lands on Payouts in the console. The driver is told either way.
  4. 4

    You pay and mark it paid

    Send the transfer to the account shown, then mark it paid. The balance updates.

You stay in control of the money

DispatchMe never moves money. It works out what's owed and keeps the record; the bank transfer comes from your office's own banking.

The weekly payout run

Once a week DispatchMe turns every positive driver balance into an approved payout, so nobody has to add it up by hand. You make the transfers and mark each one paid, the same as an early cash-out.

  • One list of who is owed what, on the Payouts page
  • The bank details each driver gave, next to the amount
  • Mark paid as you go; the driver's app shows it as paid out

Statements drivers can download themselves

Fewer calls to the office asking for figures. Drivers get their own paperwork from the app.

Earnings statements

By week or by month, as a CSV file they can open in a spreadsheet or send to an accountant.

Tax-year summary

As CSV or PDF, with business mileage worked out at the HMRC rates: 45p a mile for the first 10,000 miles, then 25p.

Questions offices ask

Do drivers see the office's commission rate?

Not if you choose net fares: the driver only sees what they keep. If you choose full fare plus weekly rent, the driver sees the full fare and the office's share appears as rent owed for the week, with the rate on each line.

Is the weekly rent a fixed amount?

No. In DispatchMe, rent is your commission on each job, added up and shown to the driver as one amount owed for the week. A flat weekly rent that doesn't depend on the jobs is not built.

Does DispatchMe pay drivers?

No money moves through DispatchMe. It works out what each driver is owed and keeps the record. Your office sends the bank transfer and marks the payout paid.

How does early cash-out work?

The driver taps Cash out in the app and sees the fee taken off before they confirm. The request comes to the office. You approve or reject it, send the transfer from your banking, then mark it paid. You set the fee percentage and the minimum amount.

Can drivers download their own statements?

Yes. Drivers can download earnings statements by week or month as CSV, and a tax-year summary as CSV or PDF that includes mileage at the HMRC rates.

Related

  • Driver appWhere drivers see their earnings and ask to cash out.
  • Account bookingsBusiness accounts, credit limits and VAT invoices.
  • Partner overflowJobs passed between offices, and what each side is owed.
  • For small fleetsRun the money side without a spreadsheet.
  • PricingWhat DispatchMe costs once your free trial ends.

See a driver's balance build up.

Open the live demo and look at Payouts, or start free, set your commission and how drivers see it, and complete a test job.

Start freeTry the live demo
DispatchMe

Taxi and private hire dispatch software for UK cab offices. Bookings, dispatch, drivers and passengers in one system.

support@dispatchme.co.uk

Get the Android apps

Product

  • Product overview
  • Dispatch
  • Driver app
  • Passenger app
  • Online booking
  • Account customers
  • Driver settlements
  • Partner overflow
  • Driver compliance
  • Booking from messages
  • Caller ID

Resources

  • Guides
  • Switching to DispatchMe
  • Integrations
  • Support
  • Security and data
  • Get the apps

Company

  • About
  • Contact
  • Pricing
  • Book a demo

Legal

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  • Terms of use
  • Delete your account

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