Dispatch that tells your desk who to send.
Jobs come in by phone, WhatsApp, your website and the app. DispatchMe ranks your drivers, says why in plain words, and your operator taps once. Drivers and passengers get modern apps with your office's name on them.
- Free for 60 days, no card
- Android and iPhone apps
How a job moves through the office.
From the phone ringing to the driver pulling up, in four steps nobody has to be trained for.
- 1
The phone rings, and the screen already knows them
With your line connected, caller ID shows who's ringing and their usual journey. Booking it again is one tap, not two addresses typed while they wait.
- 2
The job lands on the board, and says what it is
Size first, then passengers, bags, miles and drive time. The addresses come after, because a minibus to Heathrow is a different job from a car to the station.
- 3
It tells whoever is on the desk who to send, and why
A name and the reasons, not a percentage. New starters can allocate on their first shift, and auto-dispatch sends the top pick when you'd rather it did.
- 4
The driver gets it on their phone, with a clock
They accept or decline. If they don't answer in time, the next driver down the list gets it — and the clock learns how quickly your fleet actually replies.
Made for a cab office, not a ride-hailing app.
The person allocating is usually a new starter, not the licence holder. Everything is designed so they can do the job on their first night.
Vehicles in your language
Standard, XL and Minibus, with grades like Business and Access on top. Never a model name: the person on the desk shouldn't need to know what an e-Traveller is to send one.
Commission the way you already run it
Show drivers the fare after your cut, or the full fare with rent owed at the end of the week. Your choice, per office, and the driver never sees the rate.
Pass the jobs you can't cover
Offer a job to offices nearby and keep your commission, up to 10%. They see the area, time and fare — not the passenger — until one takes it.
Drivers who work for more than one office
One login for the driver, a separate online switch for each office. Each office only ever sees its own jobs, earnings and messages.
Apps your drivers and passengers will actually like.
One big answer and one big button on every screen. Your office's name is on both.
DispatchMe Driver
Go online in one tap. Accept with a clock.
Every stage of a job is one obvious button. Navigation hands off to Google Maps, Apple Maps or Waze, and earnings are a tap away.
The driver appDispatchMe for passengers
Book in seconds. Watch the car arrive.
The fare before they book, the driver's name, car and plate, and a link to share the trip. They pay the driver or your office, never in the app.
The passenger appAlso built in, and easy to miss.
Bookings from messages
Paste a WhatsApp, email or text and get a draft booking to check and save.
Learn moreCaller ID
Who's ringing, their usual trip and a list of missed calls, as the phone rings.
Learn moreJobs about to be missed
Choose when office phones receive alerts for bookings that no driver has accepted.
Learn moreDriver documents, checked
Licence and insurance read automatically; a driver can't go online until every document is approved and in date.
Learn moreOnline booking
A booking page for your office and a widget for your own website, feeding the same board.
Learn moreBring your data across
Import drivers, vehicles, passengers and bookings from CSV or Excel. Export bookings any time.
Learn moreEvery penny lands where it should.
Driver balances, waiting time and account invoices worked out by the system, not on a spreadsheet at the end of the week.
Driver settlements- A balance for every driver
- Built from what they've actually earned. They ask to cash out early; you approve it; the rest goes in the weekly run.
- No-shows and waiting time charged
- A flat fee when the passenger doesn't show. Waiting past your free minutes goes on the fare.
- Account customers invoiced
- A month's work for a business account becomes one VAT invoice, with lines that don't change after you've sent it.
Backed up every night
On our own server, backed up every night and restore-tested every week.
Archived, never deleted
Booking records are written before every journey and kept the way licensing asks.
No card details, ever
DispatchMe takes no card payments. Passengers pay the driver or the office.
More on security and your data.
Take your first booking tonight.
Sign up and you land in the dispatch screen with vehicle types and a standard tariff already set. Change anything you like. Or sign in to the demo fleet and watch it work before you decide.
See everything it does or how pricing works.
Prefer a walkthrough?
Tell us about your office and we'll show you round.