DispatchMe is taxi dispatch software built for UK private hire offices. Bookings, dispatch, drivers and passengers share one system, so nothing is typed twice and nothing falls out of step.
One screen for the desk: the live map, the booking queue, and for each job the drivers worth sending, ranked, with the reasons in plain words.
One obvious button for every stage of a job. Navigation hands off to the driver's own maps app. A driver can work for more than one office with one login.
Book in a few taps, see the fare first, and follow the driver on the map. Passengers pay the driver or the office directly — never in the app.
A booking page for your office on dispatchme.co.uk, and a one-line widget for your own website. Both feed the same board.
Business accounts that book on credit. A month's work becomes one VAT invoice whose lines don't change after it's sent.
Commission or weekly rent, the way your office already runs it, with a running balance for every driver.
When you can't cover a job, offer it to other offices nearby. They see the area, time and fare — not the passenger — until one takes it.
Drivers send their licence and insurance from the app. The text is read automatically, and a driver can't go online until every document is approved and in date.
Paste a booking that came in by WhatsApp, email or text and get a draft with the addresses, time, passengers and bags filled in.
With your phone line connected through DispatchMe, the screen shows who's ringing, their usual journey and any live job.
Bring your drivers, vehicles, passengers and bookings across from a CSV or Excel file, with a preview before anything is saved.